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Written by Mark Montaldo
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Saturday, 25 June 2011 12:37 |
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Whilst the Thomson brochure promises holidaymakers staying at the Los Gigantes Hotel romantic views of rugged cliffs fronted by the Atlantic Ocean, many returning travellers have been complaining that the only sights they have seen have been the 4 walls of their bedroom!
 We have received reports of very poor hygiene at the hotel, including dirty cutlery, dirty sheets, floors that were never cleaned and inedible food. One guest who suffered with stomach cramps, diarrhoea, sweating and vomiting complained that the food was always cold and had been left to stand for hours. Another guests advised that when she first attended the hotel she was amazed at the number of single people eating in the restaurant. It was only later that she realised their partners and families were laid up ill in bed!
Nolan Mortimer, Partner at Colemans-ctts Solicitors and a legal expert in holiday claims, called for changes: "We are calling on the hotel and Thomson holidays to make a thorough investigation of the conditions and hygiene at the Hotel Los Gigantes. It is unacceptable for people to be falling ill and suffering food poisoning if it is because basic hygiene standards are not being met. We are helping a growing number of holiday makers who have been sick and suffered illness at the Hotel Los Gigantes claim compensation and urge anyone who may have stayed at the hotel and who suffered illness to seek legal advice."
Claim Compensation after falling ill at the Los Gigantes in Tenerife
If anyone has travelled to this resort in recent months and suffered food poisoning or any form of illness, they should consult their doctor upon return to the UK and keep receipts for any medication purchased together with copies of any written complaints made in resort. If you are still in the resort, visit the local doctor to obtain a proper diagnosis and ensure that you lodge a complaint with your holiday representative.
It is important to discuss the matter with an specialist travel solicitor. At Accidents Abroad our solicitors only deal with holiday compensation claims and have helped holiday makers after they suffered from food poisoning on holiday around the world. If you have been ill on holiday and you think it may have been because of food poisoning call our specialist litigation solicitors for immediate advice. To arrange a free discussion with a holiday illness and travel claims solicitor you can call us on 0800 0126129 or +44 208 481 4785.
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